Need Help? Have Questions?

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Category: Helpful Stuff

Published on Monday, 10 October 2011 20:21

Written by Az

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It's hard being new to this great big world of web, and even when you're not new, there are still unlimited things to learn and know about that just takes time, a lot of extensive reading, and practice. Often after a lot of fruitless searching on the web we eventually end up on a forum, hoping to find someone with a similar problem, answered by people who found good working solutions to that problem. Sometimes, we're unlucky and either no one has posted that problem yet or no one has posted a solution.

It's important to remember before charging into these forums, that there is a fairly good chance that problem has already been listed by someone, and if you don't look before posting, you can receive a fairly hostile response from the community for not checking first. This is just one scenario, where your request for feeback or support has ended unhelpfully. I found a site however, that I think explains brilliantly, how you can improve your help requests, and thereby receive more helpful feedback from more experienced people in the community.

Here is an excerp from Eric Steven Raymond & Rick Moen titled "How to Ask Questions The Smart Way":

Before asking a technical question by e-mail, or in a newsgroup, or on a website chat board, do the following: